Leadership isn't learnt once, it's developed over time by both our personal and professional experiences

The Insights Library is where ideas become conversations. Here you'll find articles exploring leadership, culture, communication, emotional intelligence and the everyday moments that shape organisations far more than we often realise. It's a place for thoughtful reflection, practical learning and fresh perspectives designed to help leaders think more deeply about the impact they have on the people around them. If one article changes the way you approach your next conversation, it's already begun to change your leadership.

Insights

Why a Head of Happiness Is Actually a Hindrance

Of course, happiness does matter, but your people's happiness should never sit with one person. Give someone the title Head of Happiness and, however well intentioned, you risk creating a very strange dynamic -they become responsible for making everyone else feel better. · Organise the wellbeing initiatives · Improve engagement · Boost morale · Plan the away day · Monitor the employee experience Perhaps, somewhere along the way, the res

Hannah Kelly

6 days ago4 min read

When Leaders Are Too Close to the Problem

There are times when leadership isn't about finding another answer, it’s about creating enough space to see the question differently. How often have you found yourself running out of time to make a decision, feeling like sand is slipping through your fingers? When you're responsible for people, performance, quality, risk and the decisions that keep an organisation moving, it's easy to become absorbed in the immediate. There is always something that needs fixing. · Ano

Hannah Kelly

Sep 112 min read

Why Your Culture Isn't Shaped By Strategy

We often think company culture is shaped by strategy, processes and leadership but beneath all these lies something far more powerful (and harder to shake) - our beliefs. Most limiting beliefs operate below our awareness, they are subconscious, so far embedded into our internal programming they can be hard to identify. People don't wake up and think "I don't handle feedback well", people have internal beliefs that they may be unaware of: I am not good enough (any negative fee

Hannah Kelly

Jul 32 min read

The Three Communication & Culture Priorities Every Leader Should Focus On

Workplace culture is less shaped by mission statements and policies that only come out in a crisis, but by connection. The most effective leaders understand that clear communication and intention is the foundation of a healthy and high performing culture.

Hannah Kelly

Jun 252 min read

What Emotional Intelligence Actually Looks Like at Work

Emotional intelligence is being talked about everywhere, it’s in our social media feeds and frequently discussed in workplaces as a desirable skill. It’s included in leadership programmes, recruitment processes and professional development plans, yet many people still find themselves wondering what emotional intelligence really looks like in practice? When people hear the phrase emotional intelligence, they often think of someone who is calm, self-aware, and good with people.

Hannah Kelly

Jun 53 min read